Terms Of Service
Terms Of Service This document consists of the Terms of Service Agreement, hereinafter referred to as the "Agreement", and constitutes a legally binding Agreement between you, ("You") the visitor to our site and/or client receiving our services and Skynet tech solutions., and Skynet tech solutions being its subsidiary. Skynet tech solutions., is the entity that owns and operates this Site and provides the tools and services offered by Skynet tech solutions via this Site. As a requirement, precedent to you being able to use any of the tools, functions and services offered you by this site, you must read and agree to be bound by each and every one of the terms and conditions contained in this Agreement. Should you access any element of this site, or use any functions, tools, or services that this site offers, register as a member, or view any text or graphics, such activities on your part means explicitly and definitely that you have read this Agreement and agree to be bound by the terms and conditions contained herein. Should you not agree to be bound by each and every term and condition contained in this Agreement, you must leave this Site promptly and you may not retain our services.
Service Plans and Related Information
All service plans are subject to modification or cancellation at any time with no prior notice. skynet tech solutions llc, and/or Skynet tech solutions reserves the right to cancel service at any time with no prior notice, for any reason they, in their sole discretion, deem appropriate. You agree, as our client, to be financially responsible for all services rendered. You also agree to refrain from requesting "charge-backs" or cancelling any fees or service charges paid for with your credit card. The Subscription Support Plans require a twelve (12) month commitment and are non-refundable. After the first year, customer may cancel at anytime with thirty (30) days written notice. The subscription plans do not include support for accounting, financial, database, CAD/CAM or similar software nor do they support any software training.
If you are dissatisfied with the work performed, you must submit your complaint and email it to support@Skynettechsolutions.com within seven calendar days of the service being performed otherwise you expressly relinquish any ability to dispute the quality of service and any related refusal to pay our service and related charges. We will act in response to your written complaint as soon as we are able to and will endeavor to resolve the issues regarding your complaint. All complaints that are not resolved will be resolved by mandatory, binding arbitration as set forth herein.
Failed Service Attempts
We will act in all reasonable ways to establish the nature of the problem(s) that require our professional attention and to locate, analyze and correct those errors or problems. Nonetheless, we do not promise that, despite our best efforts that we will be able to successfully resolve the problems you have retained us to check up and repair. Consequently, you are still liable for and must pay us for our time spent attempting to repair your problems even if we cannot, using all reasonable efforts, produce actual repairs.
Right to Refuse, Suspend or Terminate Service
We reserve the right to refuse, terminate, or suspend service to any user for any reason we deem, in our sole discretion, to do so, without any prior notice. Typically, we will suspend, terminate or refuse service if we determine that a user is using a computer system in an improper or illegal manner, providing indecent or obscene content, violating the rights of privacy or publicity, violating the civil rights of others, conducting actions that defame a third party or entity, are publishing "hate" or intolerant material, or are threatening or harassing others. However, we may also suspend, refuse, or terminate service for any reason that we, in our sole discretion, consider appropriate to do so.
Expiration of Service
We fully reserve the right to expire any prepaid and unused professional time and services that remain on your account if such has not been used within a year of the original purchase date. Such unused professional time and services will thusly expire and shall not be usable or refundable upon expiration. We shall have no duty to notify you of our decision to expire the unused professional time or services or any pending expiration.
General Site Rules Clients, site members, and visitors may not: